get your claim
This page is a resource for our clients and health care providers with guidance on what is required to submit a claim to an extended health plan for Custom Foot Orthotics
the following items are required for extended medical plan reimbursements
1. Referral from your family doctor
The referral requires a diagnosis and a treatment
Examples of a diagnosis include:
plantar fasciitis, subtalar joint dysfunction, metatarsalgia, achilles tendonitis, bunions, osteoarthritis, over pronation
Not considered a diagnosis:
flat feet, high arches, foot pain, knee pain
Custom casted orthotics required
2. A Biomechanical Assessment
copy of gait analysis
3. A letter from your pedorthist
This letter should state the following items:
assessment and dispensing dates
materials used in production
where the materials are manufactured
4. Invoice showing that orthotics are paid for in full
Items 2 and 3 are provided at the orthotic fitting to all our clients.
It is the responsibility of our clients to obtain a referral from their family doctor. We require a copy of your referral before we can distribute your orthotics as per the College of Pedorthics.
Some extended health plans require a new referral for each additional pair of orthotics provided.
It is recommended to check with your plan to find out information such as coverage amount and eligibility frequency.
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